Frequently Asked Questions
Everything you need to know about our high-performance hair care.
Are Chāmpo products suitable for all hair types?
Yes, our collections are specifically formulated to address different hair textures and conditions, including fine, thick, dry, or color-treated hair.
Are your formulas natural and vegan?
We pride ourselves on using 98% naturally derived ingredients. All Chāmpo products are 100% vegan, cruelty-free, and free from SLS, parabens, and silicones.
How long does shipping take?
Standard shipping typically takes 3-5 business days. Express shipping options are available at checkout for faster delivery.
What is your return policy?
We offer a 30-day return policy for unopened and unused products. If you are not satisfied with your purchase, please contact our support team to initiate a return.
Do you ship internationally?
Currently, we ship to the UK, USA, and select European countries. Please check our shipping page for a full list of available destinations.
Can I track my order?
Once your order has been dispatched, you will receive an email containing a tracking link to monitor your delivery status in real-time.